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Data upload issues

Hi there,

I have a new ORMR box that we set up this year. So far everything seems to be working mostly ok, but when I upload data the "problem" light comes on. A handful of lines in each upload come out with illegible characters and partial data. See photo below for what the problem lines look like. 


Additionally, our other two ORMR set ups are not recording NCD even though they are set up the same way as the new one which IS recording NCD with no problems. The settings indicate that NCD should be recorded but there is nothing in the spot where that data should be. 


Thanks in advance for any help!

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