Securely pack everything in a sturdy box. Use two layers of bubble wrap for the best protection. Fill the rest of the box with newspaper. Foam peanuts do not provide adequate cushion for heavy items.
Seal the box with clear packing tape, not duct tape or masking tape.
If you are shipping the package from outside the United States, indicate that it is equipment being returned for repair on the customs paperwork to prevent duty charges.
IMPORTANT Be sure to include a note describing the reason for the return along with your return shipping address, email address and phone number.
For questions about repairs, contact firstname.lastname@example.org.
2421 SE 11th Ave
Portland, Oregon 97214